What is a Service Ticket?
A service ticket is anything that is maintenance related (i.e. pump problems, filter problems, plumbing issues, etc.). If you have a request for new installation of a pool, pool liner, patio, fence, deck, concrete, etc. please follow the “Get a Quote” buttons on the service bar at the top of the screen.
PLEASE NOTE WE DO NOT OFFER WEEKLY CLEANING SERVICE WORK
How to Submit a Service Ticket for Pool Service
Need pool maintenance or repair? Submitting a service ticket is simple. Follow these steps:
- Click the Bold Letters Below – This will take you to the form to fill out for our database.
- Enter Your Information – Provide your name, contact details, pool size, and service address.
- Describe the Problem – Clearly explain the issue (e.g., pump malfunction, water imbalance, leaks).
- Attach Photos (Optional) – Upload pictures to help diagnose the problem.
- Select a Service Date – Choose a preferred appointment date if available.
- Submit Your Request – Click “Submit” and receive a confirmation email.
- Wait for Follow-Up – A team member will contact you to confirm and schedule your service as soon as possible.
For emergencies, call our support line at (614)-753-3126 for immediate assistance. We’re here to keep your pool in perfect condition!